Play Tennis Gainesville Facility Policy

  • Refunds
    • No refunds or makeups without a doctor’s note
  • Registration
    • All program participants must check in at the front desk before entering the courts
  • Rain-outs
    • Rain-out determinations will be made at least 30 minutes before the start of any class
    • If the lightning detector goes off, everyone must come off the courts
    • Classes will be cancelled and considered a rain-out if the lightning detector is active for more than 15 minutes
    • Refunds will be processed if a class is cancelled due to rain less than halfway through
  • Court Reservations
    • PTG reserves the right to adjust court reservations before their start time
    • For adult leagues reserving courts in bulk weeks or months in advance, teams are required to pay for at least two people per court, regardless of attendance
  • Minimum Attendance
    • All programs will run the first week of every month
    • If there are fewer than three participants signed up for any class after the first week, the class will be cancelled
  • Unpaid Transactions
    • Payment is due at the time of service for all programs, court reservations, and other transactions